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License invoicing mid-quarter (pro rata)

If you add licenses in the middle of a quarter, you only pay for the time that remains of the period. That is why the invoice can show a different number of licenses than you have ordered.

📄 What does the invoice say?

Licenses that are added during an ongoing period are recalculated based on how much of the period remains. The invoice says:

Adjusted Pro Rata to the subscription period

👉 The number on the invoice is only used to calculate the price. You have access to all the licenses you have ordered.

👉 Applies to: administrators and finance managers who review the invoice for Expense.

🧮 Example

Invoice period January–March
New licenses 5
Added In February
On the invoice Licenses: 3.30 – Adjusted Pro Rata to the subscription period

The share is calculated per month. In the example, the licenses are invoiced for 2 of the 3 months in the quarter: 5 × 2/3 ≈ 3.30.

✅ You only pay for the part of the quarter that the licenses have existed.

📅 Next invoice

Invoice with pro rata Next regular invoice
Number of licenses Calculated on the remaining time Full number
Period The rest of the quarter The whole quarter

Pro rata is only used for the period in which the licenses are added.

❓ Frequently asked questions (FAQ)

Why does the invoice not show exactly the number of licenses we ordered?
Licenses that are added in the middle of a period are recalculated to a share of the period so that the price is correct.

What does ”Adjusted Pro Rata to the subscription period” mean?
That the price is adjusted to the time that remains of the period.

Have we received fewer licenses?
No, you have access to all the licenses you have ordered. Only the invoicing is affected.

Does the next invoice show the full number of licenses?
Yes, the next regular invoice covers all active licenses for the whole period.

✅ Summary

  • 👥 Licenses added mid-quarter are invoiced pro rata
  • 📄 The invoice says Adjusted Pro Rata to the subscription period
  • ✅ You have access to all licenses right away
  • 📅 The next invoice shows the full number

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