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Missing your activation code? Create a new one

The activation code links the Expense app to your account. If you don't have a code, or it has expired, you create a new one yourself in the web.

🔑 Create a new activation code

  1. Log in to the Expense web, for example through the link in the welcome email.
  2. Go to My > Settings.
  3. Click Add device.
  4. An activation code shows. You write it in the app to connect the app to your account.

⚠️ The code is valid for 24 hours and can only be used once.

👉 Applies to: you who will link the Expense app to your account, for example on a new phone.

📱 Use the code in the app

  1. Open the Expense app.
  2. Enter the activation code.
  3. Complete the activation.

✅ The app is linked to your account.

👉 If you have changed your password in the web, you can also log in to the app with your username and password instead.

🛠️ If it doesn't work

Problem Do this
The code doesn't work Create a new one. The code is only valid for 24 hours.
You can't find Add device Check that you are logged in to the web, not the app.
You can't log in to the web Contact your administrator. If you have forgotten your password, see Forgot your password? Reset it.

❓ Frequently asked questions (FAQ)

How long is the activation code valid?
For 24 hours.

Can I use the same code several times?
No. If you need to link the app again, you create a new code.

Can my administrator create the code for me?
Yes, but first of all you link the app yourself. The administrator creates the code under Administrate > Persons > the person > the Mobile devices tab > Add device. The code is valid for 24 hours and is not sent automatically, so the administrator needs to pass it on to you.

✅ Summary

  • 🔑 Create the code in the web under My > Settings > Add device
  • ⏱️ The code is valid for 24 hours
  • 📱 Enter the code in the app to link it to your account

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