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Support

How we can help you

We acknowledge that you sometimes may encounter difficulties or have questions while using our platforms and services. We want you to have the best possible experience with Acubiz.

Inquiries

Get in touch with us

Create a ticket

As an Acubiz pro user, it is possible to create a ticket for our Support Team. You can create a ticket through our chatbot at the bottom of this website or via Acubiz Help Center.

Be aware, that if you are not a pro user, your company will be charged DKK 750 to create a ticket.

Call us

You can call us at +45 70 214 215 in our opening hours Monday to Thursday 9.00-16.00 (CET) and Friday 9-15.30 (CET).

Our Support Team provides support for Acubiz pro users only.

All organisations have specially trained and dedicated Acubiz users, also referred to as pro users. These pro users are often found in Finance Departments.

FAQ

Frequently asked questions

Get help to log in in our Help Center. You can also contact your internal Acubiz administration.

Find guides about approval in our Help Center. You can also contact your internal Acubiz administration.

Please send an email to [email protected].

 

Support Team

Meet our dedicated Support Team

Louise Munk

Support Team Leader

Nanna Munkholm

Support Consultant

Jesper von Müllen

Support Consultant